Free Shipping

All Bats and orders over $150 have free shipping on them Australia wide other than bags, nets and balling machine, which will incur a flat fee of $40 irrespective of the total ticket size of the shipment.


Postage cost will vary by the total order amount, weight and selected method of delivery. Acrux Sports provides service by Australia Post and Fastway Couriers for all domestic postage, and DHL and TNT for international deliveries.For weight guideline, please refer to an estimated weight chart below:




Weight Per Item (Kg)


Grips, Markers, Hats, Sunglasses, Hats, Caps, Tapes etc.


250 gms



Shirts, Trousers, Thigh Pad, Bat Cover etc




500 gms


Batting Gloves, Junior Keeping Gloves, Mallets,

Grip Cones


0.5 – 1.0


Helmets, Keeping Gloves


1.0 – 1.5





Batting & Keeping Pads



1.5 – 2.0



Bat, Pair of Shoes, Non-Wheelie Kitbag



1.8 - 2.0



A set of Stumps, Small Wheelie Kitbag


3.0 – 4.0


Large Wheelie Kitbag


4.0 – 5.0


Extra Large Kit Bag


5.0 – 6.0


A Complete Adult Size Kit Set


10.0 – 15.0



For cost effective and comfortable shopping experience we have kept a standard shipping policy for our customers in Australia (except bulky items). Our shipping cost structure is set-out below: 

Standard deliveries will be delivered within 5 Working Days for Eastern States & 7-10 Working days for regional cities and Western States. The actual Shipping time may vary by a couple of days depending on service provided by the Courier Companies.

*Please note that extra bulky items (such as bowling machine, turf top etc.) may incur the required charges. We will contact you for your approval for any such extra charges.





 Post Charges in Australia


Up-to 500 gms




500 gms to 1 Kg




1Kg to 3Kg




3 Kg to 5 Kg




5Kg to 10 Kg




10 Kg  and above 




*Please note that these charges/express service may not apply to extreme regional areas and regional WA and NT towns. Country side areas and far off areas may incur extra charges for express post.

The delivery time also differs in the far off areas due to very limited service. We will contact you for your approval for any such extra charges, before dispatching your order.

You can also visit the Australia Express Post Guideline link below or Contact Us for any queries.



For orders placed from outside Australia (except New Zealand), international freight charges will apply. Overseas deliveries may be subject to import charges and other local taxes. ACRUX Sports will not be responsible for any such charges. Please check with your local courier company for any details on import. Customs restrictions may also apply.

We use Australia Post and DHL services for overseas deliveries. Please see table below for estimated courier charges and delivery time for overseas orders:




Asia Pacific


USA and Canada


UK and EU


South Africa


Rest of the World


Delivery Time*



Business Days



Business Days


10 – 15

Business Days


10 – 15

Business Days


12 – 20

Business Days


Charge First Kg**


AUD$ 25


AUD$ 25


AUD$ 35


AUD$ 35


AUD$ 40


Charge Per Extra Kg


AUD$ 10


AUD$ 10


AUD$ 13


AUD$ 13


AUD$ 13


*These are estimated time only and in some instances custom clearance etc. can take longer. Delivery time starts from the day item is shipped, not from the time your order is placed.

** For any other additional queries regarding weight, delivery time or postage cost please Contact us and our friendly staff members will help you out.

Please Note: All transactions are carried out in Australian dollars with your final bill being determined by the exchange rate used by PayPal, your bank, or Credit Card provider. For any other additional queries regarding payment please Contact Us or visit our FAQs page.



Acrux Sports takes all risk until the package is delivered to you through one of our trusted shippers. Acrux Sports ensures signature on delivery on all orders.If it gets "lost in the mail" we will replace the product


Some products in ACRUX Sports Online Shop may sell out at the time of ordering. If so we will inform you ASAP by e-mail/phone with further options.

We try our best to keep our site updated but with 1000s of products in our range this can prove to be logistically challenging. Some items though sold out may yet be available from our suppliers in which case we will do our best to obtain the item for you.

If a product is different than what it appears on the website, one of our team members will get in touch with you to explain the differences and suggest options.



We offer 15 days, unconditional, 100% money back guarantee or exchange for unused/new products. For details please refer to our Warranty and Returns policy



You will receive a tracking number as soon as the product is dispatched. Use your tracking number to track the parcel on the relevant service provider’s website using the links below.

You can also track your parcel on our website by logging into My Account



Management reserves the right to change or alter prices quoted in the online store due to currency fluctuations or printing error. We will attempt to maintain all prices published on this website through to the following season. Prices are subject to change without notice.